Welcome, and If you are not able to find what you need on this site, please contact us so we can research and find you the product you reqyest.
Our contact information:
By email: gary@snailinc.com
By standard mail:
Snail Tools
25621 Dixie Highway #13A
Park Forest, Il 60417
By phone:
708-748-0884 - Please leave a message as we are out in the field daily visiting our local technicians supplying their tools, and getting their input on what works best in their fields.
bernerkorbus@ameritech.netShipping Information:
Orders can be filled usually 2-5 business days, depending on where they are being shippped. It can take 7 days, if our warehouse does not have the product immediately available. We do have secondary and an alternate 3rd supplier we also contact for product supplies.
Refunds and Returns - Cancellation Policies:
We do charge a 10% restocking charge for refunds and returns made within 30 days. We also require notice within three days of your order placement for your order to be cancelled.
If you are returning an item purchased thru us, please e-mail us notification you are returning your item. If you have a tracking number, we would appreciate being sent it, so we can track your shipment to us for confirmation purposes. After we receive the item in the same condition sold, we will notify you of its return and when you can expect your credit back to your account.
Frequently Asked Questions:
Shipping charges: We will notify you of your shipping charges which will be charged to your account, before we ship your item to you, via e-mail or your chosen contact information.